FAQ

Pre-sale

How to place an order?

1) Please send us an inquiry let us know which steroids, peptides etc you need.

2) We send the detail price of the products you mentioned and offer a suitable shipping way.

3) You confirm the order and send us payment and your shipping address;

4) We arrange the shipment according to your requirements;

5) We provide tracking services until you receive your package.

6) We offer after-sales service after you receive parcel.


Other than your website, are there any other ways I can order your products?

Unfortunately, no. Since we specialize in online sales, our services are only available through our website.

Free Sample

Can I get free Peptide samples?

Yes, we can supply some raw peptide powder samples for free, such as BPC-157 powder, TB-500 powder, CJC-1295 powder, Ipamorelin powder, Melanotan II powder, etc. (If you need other peptide free samples, please leave us a message). However, the shipping cost must be paid by the customer.

 
 

ow to confirm the peptide powders quality before placing orders?

We are a leading supplier in the peptide industry in China, and we have full confidence in our product quality. For the same quality level, we offer highly competitive pricing, and for the same price range, we provide superior purity and consistency.

All peptide powders are strictly tested by our internal quality control team, verified by QA, and approved by independent third-party laboratories in China. Therefore, when you choose us, you can be assured of reliable quality and high purity standards.

What’s your peptide powder minimum order quantity (MOQ)?

The minimum order quantity (MOQ) for peptide powder is 10g or 50g, depending on your specific requirements.

 
 

Discount

Is there a discount?

Yes, 10% off for the first order. You can enjoy different discounts according to your order sizes, the bigger the order is, the better the price.

Are you a manufacturer?

Yes, we are steroids manufacturer from China.

How can I be sure you are a trustworthy business?

We have been in this industry for more than 6 years, and our customers are all over the world. We maintain a strong cooperative relationship with these customers. I believe that our product quality and professional service have impressed them. You are welcome to become our loyal customers.

How to contact you?

You can leave a message on the website, or chat with us by WhatsApp (Bottom right icon), wicker, telegram Online, you will get our reply.

Are these products legal to buy?

You should consult a skilled lawyer regarding the norms and restrictions of your country, since laws differ from country to country.

I placed my order already, but how can I change it?

If your order has already been paid for but it hasn’t been shipped yet, you can still make changes. Please submit support ticket to our customer support team as soon as possible with your message, so that we can stop packing your order until you’ve made the changes you’d like.

Shipping

How long will it take before I receive my order?

It depends on the destination; deliveries typically arrive within 5-15 days. From China to USA, Canada, Europe and Australia and Brazil: 5-15 business days. If by USA Domestical only 2-5 days.

How about the lead time

1-3 business days for raw powder.  oil and pills may longer

Are shipping delay possible?

Yes, it’s possible. We give you an approximation for expected delivery arrival based on our statistics and former experience, but it also depends on a variety of external factors such as postal service performance, customs clearance and international transit routes etc.

How much is shipping?

Depending on the destination and products size or weight. For USA, Canada, Europe and Australia:

10g-100g: Pounds50

100g-500g: Pounds55

500g-1000g: Pounds65

1000g-2000g: Pounds75

Please consult us if you are not in these destinations.

Where do you ship from?

We ship from China, to ensure utmost discretion and a high possibility of arrival, you will not find our organization’s name on any of our packages.

Is it possible to ship to A Post Office Box address?

Yes, we can ship to a P.O. BOX address. But this does not apply to Army Post Office addresses. You’ll need to use your home/billing address initially instead and then ask your family/friends to resend or divert it to you after they have received it. If you have specific shipping requests, please let us know at the time of placing your order.

Can you ship bulk or large orders?

Yes, but it will be separated into separate packages if the order is too large to fit into the box we use for smaller sized orders. Your order will be treated with the same amount of discretion and packing as a small order, no matter how large it may be. And no matter how big your item is, you will only pay shipping fees once, regardless of how many packages we need to send!

It’s past the agreed delivery time, why hasn’t my order arrived yet?

If you have not received either your order or a notification of your order being seized at customs after 30 days, it may have been lost in the mail. We will reship your order as soon as we verified that you have not received it.

Payment

Which payment methods are acceptable?

Payment by  bitcoin  or USDT (Cryptocurrency) , WU, Paysend, Wise,Remitly , Alipay bank wire are acceptable.  PayPal can be one last choice, but cash on delivery are not available, please accept our sincerely apologies.

I made an order; now how do I pay?

After placing an order, you will receive an email with instructions on how to proceed with the payment.

After Sales

How do you deal with the quality complaint?

First of all, our quality control can reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.

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